Customer Success & Retention in a digital world

  It’s a proven fact, Customer Service processes are essential for any business. Whether you store your customer list in a basic spreadsheet, your Dad’s ancient filing cabinet, or a sophisticated CRM system like Salesforce or SAP, the ability...

 

Call Tracking Your Google Ads

  Google is without a doubt the powerhouse of the internet. Internet searches have become “just Google it!”, Gmail is one of the most used online email clients, and the Google Suite knocks all other analytics and ad tools...

 

Jet’s custom Metrics and Dimensions in Google Analytics

So, I have a question. Being a business operating in the digital age, you obviously (hopefully) have a website and some sort of online presence. If you’re going one step further and tracking the traffic and interactions of your...

 

Jet Call Tracking Vs Google Call Forwarding

If you haven’t heard of Google’s Forwarding numbers before, they are an Adwords product that enable you to track calls from your Adwords when people click through to your website. It is a great starting point that introduces a...

 

How to Close the Loop Between Phone Lead & Sales

Not every phone call is made equal. Use these methods to measure the true impact marketing has on sales. Once you have setup and started using phone tracking it you may notice there is a gap in your analytics...

 

Top 5 Reasons Businesses Use Call Tracking

Our customers have helped us compile a list of the top reasons they use Call Tracking. “I never knew I needed an iPhone until I got one” – Unknown consumer This type of sentiment is often felt by marketers...

 

What Does it Cost Not to Have Call Tracking

Tracking calls helps marketing, sales and IT teams solve a range of business problems, but what are businesses risking if they don’t have a call tracking solution in place? Call Tracking solves many marketing, sales and telephony challenges, so...

 

4 Ways to Reduce Costs With Call Tracking

Call Tracking is commonly classified as an expense, but like any good investment it ends up saving you money. Use the tips here to reduce marketing costs with call tracking. 1. Attribution How do you know which channels and...