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Call Tracking

The Hidden Value Of Call Recording

  In the age of digital tracking and accountability, many call centres and even general businesses have taken to recording conversations with customers for monitoring and training purposes. With increasing customer expectations, the Support and Service experience ultimately outperforming that of a competitor is on the roadmap of every business.   While there are still […]

Call Tracking

Customer Success & Retention in a digital world

  It’s a proven fact, Customer Service processes are essential for any business. Whether you store your customer list in a basic spreadsheet, your Dad’s ancient filing cabinet, or a sophisticated CRM system like Salesforce or SAP, the ability to track and measure your customer interactions and conversions is a huge benefit for businesses of […]

Call Tracking

Call Tracking Your Google Ads

  Google is without a doubt the powerhouse of the internet. Internet searches have become “just Google it!”, Gmail is one of the most used online email clients, and the Google Suite knocks all other analytics and ad tools out of the water. One of the more tempting features of Google Ads is the Call […]

Call Tracking

Jet’s custom Metrics and Dimensions in Google Analytics

So, I have a question. Being a business operating in the digital age, you obviously (hopefully) have a website and some sort of online presence. If you’re going one step further and tracking the traffic and interactions of your page with a tool like Google Analytics, then you’re exactly the person I want to speak […]

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How's your #customerservice?? Because Jet Interactive are recruiting for a new CS team member!
Further details & applications accepted through Seek.
https://t.co/rZgyczgWjn via @seekjobs

Jet Interactive are hiring!

We are looking for a customer service representative to join our team, providing inbound support for some of the nation's biggest brands & campaigns!

Please apply through Seek.

“Keep the focus on positive customer experiences as paramount to the team’s success” - The Hidden Value of Call Recordings
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Would you like to organise a demo of our new @Salesforce integration?
Call 1300 797 037 to claim your free installation now!
https://t.co/TsOcrGk367

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